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FAQ

Is there a limit to the number of emails I can send?

Yes, we have a default limit of 1000 emails per hour per account. We grant exceptions on a per-case basis; please contact us to discuss your needs.

The main purpose of the cap is not to limit our customers from sending legitimate email, but rather to limit the damage if an email account gets hacked and is used to send spam. Spam originating from the server can lead to the server's IP being blacklisted. This affects everyone who sends mail through the server. Essentially, the cap is in place as a safety measure.



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