New Orders
- How long does it take to set up new accounts?
- How do I move my website to your server without downtime?
- Do you offer a non-profit plan?
- Where can I find my FTP and nameserver settings?
- How do I see what my site looks like before I change my nameservers?
- Do you offer any templates or a site building program?
- Do you provide design services?
- Can I sign up if I don't have a domain yet?
- Do you offer VPS products or dedicated servers?
- Do you offer email-only hosting plans?
- Do I have to sign a contract?
Control Panel (Cpanel)
- Where is my control panel?
- How do I free up space in my account?
- How do I install Wordpress, Zen Cart, and other pre-installed scripts?
- What is the difference between parked domains and addon domains?
Troubleshooting
- I just set up my account and I can't get my site to show up.
- Help! My site is down!
- When I go to my site I get a "Forbidden" page.
- I can't receive email
- I cannot send mail from Outlook or Outlook Express.
SSL and Dedicated IPs
- Do I need to purchase a dedicated IP address?
- Can I purchase an SSL certificate from Acorn Host?
- Can I use an SSL certificate from another vendor?
- Do you offer shared SSL?
Policies
- Do you place ads on your web hosting accounts?
- What is your policy on spamming or bulk email?
- Are any scripts banned on your servers?
- What are your web hosting Terms of Service or Acceptable Use Policy?
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Email
- How many email accounts can I have?
- How do I create new email accounts?
- How do I set up my email accounts in Outlook Express?
- Do you support IMAP email accounts?
- Do you offer a way to send newsletters?
- Do you offer mailing lists or a listserv?
- What spam-fighting features to you offer?
- Do you offer webmail?
- Is there a limit to the number of emails I can send?
Servers
- How do I use FTP to upload my website files?
- Do you offer SSH Shell, Telnet, or SFTP access?
- What server OS and software are you running?
- Do you support ASP, JSP, or Cold Fusion?
- Do you support Microsoft FrontPage Extensions?
- Do you have the GD libraries installed? What about Image Magick?
- What is your backup system like?
- Is your hosting compatible with Macs and/or iWeb?
- Can I run Magento E-commerce?
Billing
- Will my hosting account renew automatically?
- What happens if I exceed my disk space or bandwidth?
Domains
- How do I change the nameservers for my domain?
- Where can I purchase a domain name?
- How can I find out who my domain registrar is?
- Do you sell domain names?
- My domain name registrar or previous host has disappeared - how do I get my domain back?
Tips and Tricks
- How do I get my website listed on search engines like Google?
- How do I get listed in the customer directory?
- Where can I find inexpensive stock photos to use on my site?
- How can I set up a form on my website?
- How can I link to Acorn Host? Do you have buttons?
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