Acorn Host
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Web hosting from a company that shares your values.

We offer exceptional uptime, responsive service, and green web hosting. Check out some of the cool folks we host and read why our customers love us!
Acorn Host is 100% Powered by Green Energy

Web Hosting FAQ and Support

Here are some resources that can help you solve your support issue. If you cannot find an answer here, please contact us.

Pre-Sales Questions

QuestionHow long does it take to set up new accounts?
QuestionHow do I transfer my site to your servers?
QuestionWhere do I purchase a domain name?
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Setup Questions

QuestionIn my domain control panel I see places to input the www and @ address - should I put your server address there?
QuestionWhere is my control panel?
QuestionHow do I install Wordpress, Zen Cart, and other pre-installed scripts?
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Troubleshooting

QuestionI can't receive email.
QuestionHow can I find out information about my domain name like who it is registered to and what the current domain registrar is?
QuestionI registered my domain and got my account set up with you but my domain is not showing up.
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Tips and Tricks

QuestionHow do I free up space in my account?
QuestionHow do I get my website listed on search engines, especially Google?
QuestionHow can I host multiple domains?
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Help Documents

Read help documents for the third-party software programs like the Cpanel control panel or Webmail applications.

Contact

If you can't find an answer here, send a note to our support desk and we'll be happy to help.

Helpdesk

Our helpdesk has a searchable knowledgebase for common problems, announcements, and a ticket system if you need support. It's hosted on a separate server than any of our client sites.

Launch Helpdesk


Free Articles & Resources

ArticleIntroduction to E-commerce
Article8 Tips for a Successful Website
Article8 Tips for a User-Friendly Website
Article6 Tips to Rank Higher in Search Engines
Article27 Free Tools for Webmasters
ArticleWhere to Learn More About Web Design, Marketing, and SEO
ArticleOnline Resources for Non-profits
See more resources »

Testimonials

WOW! Can I give you some feedback? I have a technical mind (use to work in telecom) but never was much of an IT gal. I cannot believe how easy that was! Your website was simple, easy to follow and I LOVE that I can just fill it out online and get it done right now. I have a busy schedule and can't always catch up with people over the phone. This really worked well for me and I'm totally excited about how easy it is to manage.
K.S.

Thank you so much for your continued service. You have done a wonderful job and the service is impeccable. And...I am actually starting to get the hang of all this website stuff too!
A.R.

Our Values

Non-profit Web Hosting Plan

Co-op America     Powered by Green Energy

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